Temporary Somali Language Reviewer for ECMA ChatBot Project

ECMA is seeking a Temporary Somali Language Reviewer to support the ECMA ChatBot project by reviewing Somali-language chatbot content for accuracy, clarity, consistency, and cultural appropriateness. The reviewer will focus mainly on validating existing Somali translations against ECMA-approved sources and recommending clear corrections. Basic support to system testing or UAT may be required, but it is not a primary requirement.

Duration

Temporary assignment: 4-8 weeks

Key Responsibilities

Somali Language Review

• Review Somali chatbot content, prompts, responses, FAQs, and user-facing messages for accuracy, clarity, tone, and consistency.
• Validate Somali translations against ECMA-approved source materials and ensure the intended regulatory meaning is preserved.
• Identify inaccurate, unclear, overly literal, or culturally inappropriate wording and recommend suitable alternatives.
• Maintain consistent Somali terminology and style across chatbot channels.

Basic Testing Support

• Support basic system testing or UAT activities where Somali language review is needed.
• Check whether Somali chatbot responses are understandable, relevant, and aligned with approved content.
• Report language-related issues clearly for correction and retesting.

Documentation and Reporting

• Document translation and language-quality issues clearly, including examples and recommended corrections.
• Share concise review findings and issue summaries with the project team.
• Confirm that corrected Somali responses remain accurate and clear.

Required Qualifications and Experience

• Native or near-native proficiency in Somali, with strong grammar, spelling, terminology, and cultural understanding.
• Bachelor’s degree in Somali language, linguistics, translation, communications, education, or a related field. Equivalent relevant experience may be considered.
• 1-3 year relevant experience.
• Professional working proficiency in either Amharic or English to review source materials and document findings.
• Previous experience reviewing Somali translations, localization outputs, public-facing content, or language-quality work.
• Strong attention to detail and ability to identify meaning, tone, terminology, and usability issues.
• Ability to document review findings clearly and work with the project team to resolve issues.

Desirable Qualifications

• Prior experience reviewing existing translations for digital platforms, websites, apps, chatbots, or public-service content.
• Experience supporting system testing, UAT, or issue tracking is an advantage but not mandatory.
• Knowledge of Somali dialects and regional language variations.

• Please send your CV, application letter and click here to fill out application form. 
• only shortlisted candidates will be contacted by ECMA