Experience
Mid Level(3-5 years)
Salary
Not specified
Posted
16 days ago
Deadline
in 15 days
Job Description
About The Job
Grace Construction Chemicals is a leading Ethiopian chemical manufacturing company that produces high-quality waterproofing chemicals, concrete admixtures, and finishing products. Operating under the brand name Darma, we provide specialized solutions to strengthen, protect, and restore structures across the country.
Job title- Technical Sales Engineer
Terms of employment-Full time
Location-Addis Ababa-/HO/
Salary and Benefits-Attractive salary with additional benefits
Required No. 1
Role Purpose
The Technical Sales Engineer exists to win technical acceptance.
This role ensures that:
- Products are technically understood, trusted, and approved
- Projects do not fail due to technical misuse or misrepresentation
- Sales promises are technically feasible and defensible
This role converts technical credibility into commercial advantage.
Core Accountability Areas
The Technical Sales Engineer is accountable for:
- Technical acceptance of products on projects
- Successful product trials and demonstrations
- Compliance with specifications and application standards
- Reduction of technical failures and complaints
- Knowledge transfer to clients and internal teams
- Key Responsibilities
A. Technical Demonstrations & Trials
- Conduct product demonstrations and mock-ups
- Design and supervise on-site product trials
- Ensure correct application methods are followed
- Document trial results and approvals
B. Technical Support to Sales
- Support Project Sales Managers during client meetings
- Translate technical requirements into feasible solutions
- Assist in preparation of technical proposals and datasheets
- Clarify technical queries during tender and negotiation stages
C. Specification & Compliance Support
- Review project specifications and recommend compliant solutions
- Identify gaps or risks in specifications early
- Support marketing in developing technical documentation
- Ensure product use aligns with warranty and QA standards
D. Site Supervision & Issue Resolution
- Visit project sites during critical application stages
- Diagnose and resolve technical issues
- Prevent misuse that could lead to failures or disputes
- Report systemic issues back to management
E. Internal Knowledge Development
- Provide technical training to sales teams, agents, and contractors
- Document recurring technical issues and best practices
- Support product improvement through feedback to production and R&D
Decision Authority
The Technical Sales Engineer has authority to:
- Approve or reject application methods
- Recommend product suitability or rejection for specific uses
- Halt application if technical standards are violated
- Request corrective actions before warranty confirmation
- Escalate technical risks
Key Performance Indicators (KPIs)
Technical Effectiveness
- Successful trials conducted
- Technical approvals obtained
- Reduction in technical complaints
Commercial Support
- Projects supported to win stage
- Consultant and contractor acceptance
Quality & Risk
- Warranty claims linked to technical error
- Compliance with QA standards
Requirements
Required Qualifications & Experience
- Bachelor’s degree in Civil Engineering, Chemical Engineering, or related field
- 3–5 years’ experience in construction chemicals or materials
- Strong understanding of construction methods and site practices
- Ability to communicate technical concepts clearly
Required Competencies
- Technical credibility
- Problem-solving under field conditions
- Clear communication
- Professional assertiveness
- Documentation discipline
Required Skills
Level
Mid Level(3-5 years)
Location
Addis Ababa
How to Apply
Interested applicants who meet the above requirements are invited to submit their application, CV, and supporting documents via email to Graceconstructionchemicals@gmail.com Please indicate "Technical Sales Engineer" in the subject line of your email.