Store keeper

Job Overview

The Storekeeper is responsible for the day-to-day management and physical operation of the single-site store/warehouse. This is a hands-on operational position responsible for receiving, unloading, checking, storing, picking, counting, loading, and dispatching goods accurately and efficiently. The Storekeeper supervises the Assistant Storekeeper, maintains stock accuracy, applies FIFO/FEFO, and ensures proper documentation and housekeeping.

Key Responsibilities

Receiving & Unloading

• Receive incoming goods against approved purchase/delivery documents.
• Participate in unloading and physical handling of goods.
• Check quantities, item codes, batch numbers, expiry dates and visible product condition.
• Identify and report shortages, excesses, damages and discrepancies.
• Ensure received goods are properly recorded and moved to the appropriate storage area.

Storage & Put-Away

• Organize and execute proper put-away of received goods.
• Maintain designated storage locations and clear product identification.
• Apply FIFO/FEFO principles as applicable.
• Ensure safe stacking and efficient use of storage space.
• Segregate saleable, damaged, expired, returned and quarantined stock.

Picking & Dispatch

• Pick goods according to approved orders/picking lists.
• Verify item, quantity, batch and expiry before dispatch.
• Prepare orders for loading and dispatch.
• Participate in loading vehicles and ensure goods are handled safely.
• Complete and maintain dispatch documentation.

Inventory Control

• Maintain accurate physical stock records.
• Conduct regular cycle counts and physical stock counts.
• Investigate and report stock discrepancies.
• Prepare stock reconciliation information.
• Monitor near-expiry, expired, damaged and returned goods.
• Ensure all stock movements are recorded in the ERP/system where applicable.

Store Organization & Housekeeping

• Maintain a clean, orderly and well-organized store.
• Keep aisles, access points and emergency routes clear.
• Maintain proper labeling and location identification.
• Optimize storage space and product arrangement.
• Participate in housekeeping and physical store activities.

Supervision of Assistant Storekeeper

• Allocate daily tasks to the Assistant Storekeeper.
• Supervise receiving, put-away, picking, counting, loading and housekeeping activities.
• Ensure proper stock handling and adherence to FIFO/FEFO.
• Train and guide the Assistant Storekeeper on store procedures and safety.
• Report performance, attendance or disciplinary issues to the Warehouse Supervisor.

Safety & Security

• Follow and enforce store safety procedures.
• Ensure appropriate PPE is used where required.
• Report accidents, damages, unsafe conditions and security issues.
• Control unauthorized movement of stock.
• Ensure the store and stock are properly secured.

Reporting

• Prepare daily receiving and dispatch information.
• Prepare stock discrepancy, damage/return and expiry reports.
• Prepare stock count and reconciliation reports.
• Prepare stock adjustment requests where required.
• Submit regular store activity and KPI reports to the Warehouse Supervisor.

Authority

• Allocate daily tasks to the Assistant Storekeeper.
• Organize daily store activities.
• Control physical movement and placement of stock.
• Conduct stock counts and investigate discrepancies.
• Stop movement of damaged, expired, or questionable stock.
• Recommend stock adjustments and corrective actions.

Key Performance Indicators

• Inventory accuracy ≥98–99%
• Picking accuracy ≥99%
• Receiving accuracy ≥99%
• FIFO/FEFO compliance 100%
• On-time dispatch ≥98%
• Unexplained stock variance 0
• Unauthorized stock movement 0
• Handling damage <1%
• Documentation accuracy 100%
• Housekeeping compliance ≥95%
• Safety compliance 100%