Sidama Bank Fresh Graduate Job Vacancy 2026 – Junior Customer Service Officer

Sidama Bank S.C. is recruiting fresh graduates for the position of Junior Customer Service Officer at branches across Ethiopia. Applicants must have a bachelor’s degree in a business-related field, be graduates of 2025/26 G.C., meet the specified GPA requirements, and have achieved at least 50% in the National Exit Examination.

Vacancy Overview

• Organization: Sidama Bank S.C.
• Reference Number: EV/002/2026
• Position: Junior Customer Service Officer
• Job Category: Banking / Customer Service
• Location: Branches across Ethiopia
• Employment Type: Not specified
• Experience: No prior work experience required
• Eligible Graduates: 2025/26 G.C. graduates
• Application Deadline: September 6, 2026

Junior Customer Service Officer

Sidama Bank S.C. is seeking qualified fresh graduates for Junior Customer Service Officer positions at its branches across Ethiopia.

Educational Qualification

Applicants must have a Bachelor’s Degree in a business-related field, including:

• Accounting
• Management
• Economics
• Business Administration
• Banking & Finance
• Marketing
• Related fields

Experience

• No prior work experience required
• The position is open to eligible fresh graduates.

Graduation Requirement

• Applicants must be graduates of 2025/26 G.C.

GPA Requirement

The vacancy specifies the following minimum GPA requirements:

• Male applicants: Minimum GPA of 3.00
• Female applicants: Minimum GPA of 2.50

National Exit Examination Requirement

• Minimum National Exit Examination score: 50%

Key Responsibilities

The Junior Customer Service Officer will be responsible for:

• Handling customer account opening, deposits, withdrawals, and other basic banking services.
• Providing customer service in accordance with the bank’s service standards.
• Promoting and cross-selling bank products and services.
• Maintaining accurate customer and transaction records.
• Ensuring compliance with the bank’s policies and procedures.

Salary and Benefits

Salary and benefits: According to Sidama Bank’s salary scale and benefits package.

Job Location

Branches across Ethiopia

The vacancy indicates that the position is available at the bank’s branches all over Ethiopia.

How to Apply

Interested applicants who meet all the stated requirements should submit their application online through the Sidama Bank application form.

Required Documents

Applicants should prepare:

• Updated CV
• Copy of degree
• Copy of academic transcript
• Cover letter
• Other qualification documents as required

Online Application Form

Sidama Bank S.C Job Application Form:

https://forms.gle/diUiFoi963uJLxyQ7

Application Deadline: September 6, 2026

Important Application Information

• Applications that do not meet the stated requirements should not be submitted.
• Incomplete applications will not be considered.
• Hard-copy or physical applications will not be accepted.
• Only shortlisted applicants will be contacted for the next stage of the recruitment process.

Contact Information

For inquiries regarding the vacancy:

Phone: +251-114-70-50-55

Reference: EV/002/2026

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