Senior Customer Service Officer I – Accounts/Cash – IFB Branch

Vacancy Number: AdB/EV/14/2026/27

Company Snapshot

Addis Bank S.C. is a bank established with a vision of introducing innovative ideas and approaches, inspired by the capital city of Ethiopia, Addis Ababa. Founded by a diverse group of shareholders, including cooperatives, microfinance institutions, business organizations, and individual citizens, Addis Bank aims to cater to the financial needs of all income groups, particularly targeting low and middle-income citizens. The bank is committed to promoting inclusivity by providing financial services to underserved communities, especially through cooperatives and microfinance institutions. With plans for expansion, Addis Bank aims to establish new branches both within Addis Ababa and in other market centers across the country.

Job Requirements

• Education: Bachelor Degree in Management, Accounting, Banking or related fields

• Experience: 2 years of relevant IFB banking experience out 1 of which in customer service officer position.

• Knowledge: Knowledge and understanding of Interest-Free Banking and Shari’ah principles is required.

• Salary: We offer a competitive salary as per the salary scale of the Bank.

• Work Location: This position is based at Dessie

• Contract Type: This is a permanent position.

• Hiring Needs: We are currently hiring 2 professional to join our team.

How To Apply:

Interested and qualified applicants fulfilling the above requirements are invited to send their applications, CVs, and supporting credentials only through the Bank’s job vacancy application portal: jobs.addisbanksc.com

Please note, Only shortlisted candidates will be communicated.

Note: Applicants shall clearly specify the position and place of work for which they are applying. In-person applications are not accepted

For more information, contact us at:+251-115-571797/+251-115-570505