Senior Clinical Application Specialist – Endoscopy & Critical Care

VACANCY ANNOUNCEMENT

Senior Clinical Application Specialist – Endoscopy & Critical Care

Starchain Medical PLC | Addis Ababa, Ethiopia | Full-Time

Salary: As per the company salary scale

About Starchain Medical

Starchain Medical PLC is a healthcare technology company engaged in the supply, implementation, clinical application support, training, and after-sales service of medical technologies. We work with healthcare institutions and clinical teams to promote the safe, effective, and sustainable use of medical equipment.

Position Summary

We are seeking an experienced and highly motivated nurse to join our team as a Senior Clinical Application Specialist. The position will primarily support our endoscopy portfolio and will also provide clinical application support for critical-care technologies, particularly ventilators. The purpose of this position in a nutshel is to make sure our endoscopy and critical care device install bases are safely, effectively and efficiently utilized by the end user clinicians. The successful candidate will combine strong hands-on clinical experience with training, customer support, field engagement, and marketing activities.

Key Responsibilities

• Provide on-site clinical application training and after-sales support to hospitals and healthcare professionals using Starchain Medical’s endoscopy and critical-care equipment.

• Train endoscopy nurses and other users on safe and effective endoscope handling, use, cleaning, disinfection/reprocessing, storage, and related good practices before, during, and after procedures.

• Support ICU teams in the safe and effective clinical use of ventilators and related critical-care technologies.

• Conduct post-installation follow-up visits, refresher trainings, user competency support, and troubleshooting from a clinical application perspective.

• Participate in equipment commissioning, handover, demonstrations, workshops, and customer education programs.

• Attend and actively participate in virtual and in-person technical and clinical trainings conducted by international suppliers and manufacturers.

• Work closely with the sales and marketing team to communicate the clinical value of products, conduct demonstrations, support customer engagement, and contribute to business-development activities.

• Collect user feedback and identify clinical training needs and opportunities for improvement.

• Travel to healthcare facilities as required to provide training and clinical support.

The Ideal Candidate

We are looking for an energetic, confident, professional, and enthusiastic nurse who enjoys teaching others and is passionate about improving the safe and effective use of healthcare technology. The candidate should be comfortable working with clinicians, hospital management teams, sales professionals, service engineers, and international manufacturing partners.

Job Requirements

Minimum Qualifications & Experience

• BSc degree in Nursing or a closely related nursing qualification.

• Minimum of Five (5) years of hands-on clinical experience.

• Demonstrated practical experience working in an endoscopy unit is required.

• ICU/critical-care nursing experience is highly preferred.

• Excellent command of spoken and written English is essential, including confidence participating in professional meetings and manufacturer-led trainings.

• Strong communication, presentation, interpersonal, and adult-training skills.

• Comfortable using computers and participating in virtual meetings and online trainings.

• Willingness to work full-time and travel frequently to customer sites.

• Willingness to make a longer-term commitment to Starchain Medical, recognizing that the company will invest significantly in specialized product, clinical application, and manufacturer-led training for the successful candidate.

Additional Advantages

• Professional certificates or additional training in endoscopy, endoscope reprocessing/infection prevention, ICU, mechanical ventilation, or related areas.

• Previous experience as a clinical educator, trainer, application specialist, or medical-device professional.

• Interest in transitioning from a purely clinical environment into a healthcare technology and business environment.

• Residence within a reasonable commuting distance of Megenagna, Addis Ababa.
  

How To Apply

Interested candidates should submit an updated CV together with copies of relevant professional certificates and training credentials to the email info@starchainmedical.com
projects@starchainmedical.com . Shortlisted candidates may be required to demonstrate their English communication, presentation, and clinical training skills during the selection process.