Experience
Senior(5-8 years)
Salary
Not specified
Posted
3 days ago
Deadline
in 28 days
Job Description
Job Purpose
The Sales Manager will be responsible for leading and managing the real estate sales team to achieve monthly and annual sales targets. The position will oversee sales planning, lead and pipeline management, customer follow-up, site visits, negotiations, reservations, closing, and coordination with other departments to ensure a smooth customer journey from lead generation to contract and collection.
Key Responsibilities
1. Sales Planning & Target Achievement
- Develop monthly, weekly and daily sales plans based on company targets and available inventory.
- Translate company sales targets into individual sales team targets.
- Monitor achievement against targets and take corrective action when performance is below target.
- Develop strategies to increase apartment and commercial/shop unit sales.
- Analyze sales performance by project, block, unit type and salesperson.
2. Sales Team Management
- Lead, motivate and coach the sales team.
- Assign territories, leads, customers and responsibilities to sales consultants.
- Conduct daily/weekly sales performance reviews.
- Monitor attendance, discipline, productivity and sales activities.
- Identify high and low performers and develop appropriate improvement plans.
- Provide continuous coaching on sales techniques, negotiation and closing.
3. Lead & Pipeline Management
- Ensure all leads are properly registered and followed up through the CRM.
- Monitor prospects, follow-ups, office visits, site visits, reservations and closed deals.
- Ensure sales consultants maintain accurate customer information and follow-up records.
- Review the pipeline regularly and identify opportunities that can be converted into sales.
4. Customer Management
- Support sales consultants in handling important and difficult customers.
- Participate in negotiations with high-value customers when necessary.
- Ensure customers receive accurate information regarding price, payment terms, delivery schedules and available units.
- Maintain strong customer relationships and support customer retention and referrals.
5. Sales Closing & Reservation
- Monitor reservations and ensure timely conversion into contracts.
- Support the team in objection handling and closing negotiations.
- Coordinate with Finance, Legal and other departments to facilitate the sales process.
6. Collection Follow-up
- Work closely with Finance and the sales team to monitor customer payment commitments.
- Follow up on outstanding customer payments.
- Monitor collection performance by salesperson and customer.
- Support the team in improving collection performance.
7. Reporting & Analysis
- Prepare daily, weekly and monthly sales performance reports.
- Analyze sales results, conversion rates, lead sources and sales gaps.
- Present recommendations to the Sales & Marketing Director.
- Maintain accurate CRM and sales records.
8. Market & Competitor Monitoring
- Monitor competitors' prices, promotions, payment terms and market activities.
- Provide market feedback to management.
- Recommend appropriate sales strategies based on market conditions.
Key Performance Indicators
- Monthly sales target achievement
- Number of units sold
- Lead-to-sale conversion rate
- Office visit and site visit conversion
- Reservation-to-contract conversion
- Collection achievement
- Salesperson productivity
- CRM usage and data accuracy
- Customer satisfaction
- Sales team retention and performance
Department: Sales & Marketing
Reports To: Sales & Marketing Director
Location: Addis Ababa, Ethiopia
Employment Type: Full-time
Requirements
Qualification
Education
- Bachelor's degree in Marketing, Sales, Business Management, Real Estate Management or a related field.
- MBA or Master's degree is an advantage.
Experience
- Minimum 5 years of relevant sales experience, preferably in real estate.
- At least 2–3 years in a sales supervisory or managerial position.
- Experience managing a large sales team is highly desirable.
- Proven experience in target-based sales and customer relationship management.
Technical Skills
- Strong knowledge of real estate sales processes.
- CRM experience and ability to manage sales pipelines.
- Good knowledge of MS Excel, Word and PowerPoint.
- Strong reporting and data-analysis skills.
- Knowledge of digital lead management is an advantage.
Personal Competencies
- Strong leadership and team-management skills.
- Excellent communication and negotiation skills.
- Strong closing and persuasion ability.
- Target-oriented and results-driven.
- Problem-solving and decision-making skills.
- Ability to work under pressure and meet deadlines.
- Strong customer-service orientation.
- High integrity and professional ethics.
Required Skills
Level
Senior(5-8 years)
Location
Addis Ababa
How to Apply
Interested and qualified applicants are invited to submit their updated CV and application through info@mon-realestate.com before the stated deadline.
Female applicants are strongly encouraged to apply.