Receptionist

Location: Addis Ababa, Ethiopia

About Smile Specialty Dental Clinic

Smile Specialty Dental Clinic is a leading dental care provider specializing in comprehensive dental services. We are committed to providing exceptional patient care and professional service in a welcoming and patient-focused environment.

We are looking to recruit a skilled, compassionate, and dedicated Receptionist to join our vibrant team. The ideal candidate should have excellent communication and customer service skills and be committed to delivering high-quality service and creating a positive experience for our patients.

Previous experience working in a healthcare or dental environment is an advantage.

Key Responsibilities

• Welcome and assist patients in a professional and friendly manner.
• Manage patient appointments, schedules, and inquiries.
• Answer phone calls, emails, and patient communications.
• Register new patients and maintain accurate records.
• Coordinate with doctors, nurses, and other clinic staff.
• Handle payments, receipts, and basic administrative tasks.
• Maintain an organized and welcoming reception area.
• Address patient concerns and direct them to the appropriate staff.