Principal ATM Maintenance Officer

Who we are

Bunna Bank S.C. is a private commercial bank in Ethiopia providing modern, inclusive retail, digital, and international banking services.

What you’ll be doing

High level summary of the role including an overview of the job’s main purpose, who the job holder will report to and how the job contributes to the organization’s success. In larger firms, some information about the department the role sits within would be helpful.

You will be responsible for…

• Supervise and coordinate the maintenance and repair of the bank’s ATM network.

• Ensure all ATMs are functioning optimally and address any operational issues promptly.

• Provide advanced technical support and troubleshooting for complex ATM-related problems.

• Updated on the latest ATM technologies and integrate new solutions.

• Enhance ATM device durability by performing a scheduled preventive maintenance.

• Mentor teams for enhancing end ATMs security by installing antivirus and other security patches.

• Ensure SLA compliance.

• Maintain out of service ATMs and perform and troubleshoot with a minimal time.

• Work on enhancing and advancing service delivery process by minimizing issue resolution time.

What skills & experience you’ll bring to us

• ATM machine maintenance

• Teamwork and Collaboration

• Performs system administration tasks, and follows established procedures

• Team coordination and mentoring.

• Hardware troubleshooting skills

• Networking Skills

What we need from you

• Type: Full-Time / Permanent

• Location: Addis Ababa

• Expectations: High operational accuracy and strict adherence to NBE standards.

• Education Qualification:-1st degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Mechanical Engineering, Information Technology, Data Science or related field; or 2nd degree in the same Field with a Minimum 6 years of relevant experience.

What we can offer you

• Competitive salary, corporate benefits, and career growth opportunities.

How to Apply

Submit your CV and credentials via :-https://forms.gle/NADsBAXgnTaGmVFN9