PCM Digitally Enabled Customer Support Service Vacancy 2026 | 23 Sales Agents (Outbound Call Center) – Addis Ababa

PCM Digitally Enabled Customer Support Service is expanding its sales operation in Addis Ababa and invites talented and motivated individuals to apply for the position of Sales Agent – Outbound Call Center.

Job Details

• Organization: PCM Digitally Enabled Customer Support Service
• Position: Sales Agent – Outbound Call Center
• Number of Positions: 23
• Location: Addis Ababa, Ethiopia (Office-based)
• Employment Type: Full-Time
• Application Deadline: September 28, 2026
• Application Method: Email
• Note: Only shortlisted candidates will be contacted.

Position Overview

This is more than simply making phone calls. You will become part of a professional, technology-enabled sales environment where you will receive structured training, ongoing coaching, modern CRM tools, and the opportunity to develop real-world sales and communication skills.

Requirements

• Grade 12 or above.
• Good spoken and written English.
• Strong communication and interpersonal skills.
• Basic computer literacy.
• Ability to learn and work with CRM systems.
• Ability to work in a fast-paced, target-driven environment.
• Previous experience in sales, tele-sales, call centers, customer service, or business development is an advantage.
• Fresh graduates and candidates without previous sales experience are welcome to apply if they have strong communication skills and the right attitude.

We Are Looking For People Who Are:

• Confident communicators
• Ambitious and hungry to succeed
• Target-driven and results-oriented
• Energetic and positive
• Resilient and comfortable handling rejection
• Good listeners and persuasive communicators
• Disciplined and reliable
• Fast learners
• Comfortable using computers and learning new technology
• Team players who are willing to learn and improve

How to Apply

Interested and qualified candidates are invited to send their updated CV directly to:

📧 robelm5050@gmail.com

Important: Please use "Sales Agent – Outbound Call Center" as the subject of your email application.

Deadline: September 28, 2026

Job Summary Table

Why Join PCM?

PCM offers a structured, tech-enabled sales environment with CRM training, ongoing coaching, and real career growth potential. Fresh graduates and early-career professionals will gain practical experience, develop persuasive communication skills, and build a strong foundation for a career in sales or customer success. With 23 positions open and a performance-driven culture, this is an ideal entry point into Ethiopia's growing digital sales industry.

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