Operations Supervisor (On Behalf of Our Client)

Job Purpose

The Operations Supervisor reports to the Operations Manager East Africa and is responsible for ensuring efficient and timely production, effective inventory management, logistics coordination, and optimal service levels while maintaining operational costs within budget. The role involves planning, organizing, and controlling branch operations, overseeing staffing requirements, and improving processes to enhance operational effectiveness.

The successful candidate will collaborate closely with local business teams, North and Sub-Saharan African teams, META teams, and central departments.

Key Responsibilities

• Ensure the implementation of shift production schedules and manage day-to-day workshop operations.

• Monitor shift KPIs, including quality, manpower, machine productivity, yield, EHS, material consumption, and general expenses.

• Schedule staff and monitor daily operations and departmental plans.

• Ensure adherence to production schedules and maintain a high level of service delivery.

• Supervise, train, evaluate, and manage employees in line with organizational policies and applicable laws.

• Analyze workflows, yields, manpower requirements, machine availability, maintenance needs, and production and quality issues.

• Promote workplace safety awareness and compliance with applicable standards.

• Coordinate with Human Resources to maintain a positive working environment.

• Prepare and update operational reports.

• Provide direct support to the business team.

• Promote the company's corporate culture and values.

• Participate in audits and ensure compliance with relevant government requirements.

• Manage SF/FSV, consumables, and stock value.

• Monitor stock discrepancies and product availability in line with inventory standards and KPI targets.

• Coordinate with Finance on direct and indirect operational items.

Job Requirements

Education and Experience

• University degree, preferably in Business Administration or Engineering.

• Proven experience in a manufacturing or production environment.

• At least two years of people management experience.

• Experience in supply chain operations.

• Experience in glazing is an added advantage.

Technical Skills and Competencies

• Strong understanding of technical processes, preferably within the optical industry.

• Good knowledge of quality management systems and ISO standards.

• Knowledge of Lean Manufacturing principles.

• Strong analytical, problem-solving, and organizational skills.

• Proficiency in Microsoft Office applications.

• Strong interpersonal and communication skills.

• Ability to address workplace issues diplomatically, listen effectively, and communicate confidently with large audiences.

• Customer satisfaction orientation.

Language Requirements

• Proficiency in English is required.

• Knowledge of additional languages is an advantage.

How To Apply

Interested and qualified candidates should submit their updated CV to deborah.eshetu@ethiojobs.net. With a subject line of Operations Supervisor.