Lead – Import and Export

Key Duties and Responsibilities

• Plan, coordinate, and oversee all import and export activities to ensure timely and compliant movement of goods.
• Monitor end-to-end shipment processes including documentation, customs clearance, and delivery.
• Ensure compliance with international trade regulations, customs requirements, and internal policies.
• Coordinate with banks for import/export-related transactions including L/C, CAD, and TT processes.
• Manage relationships with freight forwarders, customs brokers, and logistics service providers.
• Monitor vendor performance against agreed SLAs and KPIs.
• Negotiate freight rates, service terms, and contract renewals with external partners.
• Track shipments and resolve operational issues such as delays, clearance problems, or delivery disruptions.
• Coordinate with internal stakeholders including procurement, finance, and warehouse teams.
• Maintain import/export records and prepare operational reports for management.
• Identify opportunities for process improvement and cost optimization.
• Perform other duties as assigned by the immediate supervisor