HR Coordinator

Purpose of the Role

The Human Resources Coordinator is mainly responsible for the accurate and timely processing of employee payroll, managing end-to-end recruitment processes, organizing onboarding and offboarding processes and coordinating benefits administration.

Key Responsibilities

Payroll Processing and Administration

• Process payroll accurately and on time for all employees of DKT Ethiopia with utmost confidentiality.
• Process payroll-related updates including allowances, benefits, and employee data changes.
• Ensure all payroll-related deductions (taxes, pension, loans and others) are correct and compliant with government and organizational regulations
• Calculate employee hours and bonuses; and ensure appropriate requests are properly approved by managers.
• Maintain accurate employee records using the appropriate payroll system
• File and organize payroll documents for compliance and auditing
• Verify employee information, leave records, and HR documentation for payroll accuracy.

 Talent Acquisition

• Manage the full recruitment cycle including job postings, screening, tests, interviews, job offers and employment contract.
• Coordinate onboarding of new employees to ensure smooth settling-in.
• Maintain accurate and up-to-date employee records and HR documentation.
• Support employee’s probationary performance management processes for employment confirmation.
• Handle exit processes for separating employees

 Benefits Administration

• Support performance-based rewards including incentives and bonuses
• Review staff medical refund requests, facilitate submission to the health insurance provider and follow up reimbursement.
• Consolidate required documents of new hires, ensure submission and pension registration with private organization employees social security agency.
• Act as the main contact for staff questions regarding benefits coverage and claims.

 Cross-Functional Coordination

Work closely with:

• Different departments to address their HR needs
• Insurance providers on health insurance scheme
• POESSA on employee pension coverage
• Employment agencies and candidates

 Performance Metrics and KPIs

• Meeting process deadlines and lead times
• Quality of output from deliverables
• Integration with DKT Ethiopia team and team relationships
• Full compliance with government regulations and DKT policies