Head of People & Performance

Head of People & Performance

ASA Solutions PLC  ·  Addis Ababa, Ethiopia  ·  Full-time  ·  Reports to the CEO

ASA Solutions designs, supplies, and installs the power infrastructure behind Ethiopian banks, data centers, and telecom facilities. We are a partner of Schneider Electric, Huawei, Eaton, and Siemens, and our business spans data center infrastructure, IT solutions, managed print services, manufacturing, and agro-export.

We are looking for a Head of People & Performance to build the system that holds the whole company accountable — setting the KPIs, making sure the data behind them is real, showing management where we stand every month, and making sure we hire the right people and act when someone is not the right fit.

This is not a traditional HR role. You will own contracts, payroll inputs, and records, but the job is performance, talent, and culture. Done well, this role takes the company to its next level.

Before you apply

We hire A players and pay accordingly. We are a growing company, which means we can pay well for real talent — and it also means every senior person covers a wider scope than they would at a large corporation. You will design systems and also run them yourself. There is no team of HR officers below you to hand the work to, at least at the start.

You will hold managers accountable, not only staff — telling a department head that their team's KPI reports are late or unsupported, and following up until it is fixed. You will also make clear, documented recommendations on people who are not performing, rather than avoiding the decision. Keeping the wrong person costs the whole team.

Reporting line

You will report directly to the CEO, work closely with every department head, and present company performance at monthly management meetings.

Job Requirements

Key responsibilities

• Deploy company-wide KPIs — work with each department head to define clear, measurable KPIs for every department and every role, and build the monthly scorecards that track them. Make sure every employee knows exactly what they are measured on.

• Make the data reliable — design the workflows, templates, and tools that collect KPI data, then keep refining them until reporting is seamless and on time. Audit the evidence behind the numbers. The target is zero missing reports and data that management trusts.

• Report performance to management — build and maintain performance dashboards, present them at monthly management meetings, and turn the numbers into clear findings — gaps, bottlenecks, and recommended actions.

• Hire A players — own recruitment end to end: role definition with the hiring manager, sourcing, structured screening, practical assessments, interviews, reference checks, and offers. Build talent pipelines for technical, sales, service, and operations roles so we are never starting from zero.

• Evaluate and act on performance — run probation assessments, quarterly reviews, and annual evaluations; design and follow through on Performance Improvement Plans; and link results to promotions, bonuses, and, where needed, separation — fairly, consistently, and in line with Ethiopian labor law.

• Build the culture — define and embed ASA's values — accountability, professionalism, teamwork, discipline, and results — through onboarding, recognition, communication, and the example set by how performance is managed.

• Shape and develop the organization — maintain the organizational chart, identify gaps in roles and management layers as we grow, and coordinate technical, sales, and manufacturer certification training (Schneider Electric, Huawei, Cisco, Dell, and others).

• Run HR operations well — contracts, onboarding and offboarding, records, leave, payroll inputs, policies, and labor law compliance — organized, accurate, and confidential.

What success looks like

• First 90 days: every department has agreed KPIs and a working monthly scorecard, and the first performance dashboard has been presented to management.

• Within 6 months: KPI reports arrive complete and on time without chasing, probation and quarterly reviews run on schedule, and hiring follows a structured, documented process.

• Within 12 months: performance data drives decisions on bonuses, promotions, and staffing; new hires are clearly stronger; and managers and staff know what good performance looks like at ASA.

Requirements

• Bachelor's or master's degree in Human Resource Management, Business Administration, Management, or a related field.

• At least 5 years of HR or performance management experience, including at least 3 years in a manager or HR business partner role.

• A track record of implementing a KPI or performance management system that was actually used — not only designed. We will ask for specifics.

• Strong data skills: advanced Excel or Google Sheets, and experience building dashboards (Power BI, Looker Studio, or similar is a plus).

• Proven recruitment and assessment skills, including structured interviews and practical tests.

• The confidence to hold senior managers accountable, and the judgment to do it fairly.

• Strong command of Ethiopian labor law and its practical application, including disciplinary and separation processes.

• Excellent written and spoken English and Amharic, and clear presentation skills.

Preferred qualifications

Experience with technical, engineering, sales, or field service teams  ·  HR or performance management certification (SHRM, CIPD, or equivalent)  ·  HRIS experience  ·  experience supporting ISO documentation  ·  experience in a growing company where you built systems from scratch.

If you meet most, but not all, of these requirements, we still encourage you to apply.

What we offer

• A salary above the market rate for HR roles: salary plus performance bonuses.

• Health insurance, and training and professional development locally and abroad.

• A seat at the management table, reporting directly to the CEO, with real authority to build the people and performance system of a growing company.

How To Apply

Please apply through our online application form: https://forms.gle/oQGVmAENagHocNZE6

ASA Solutions PLC is an equal opportunity employer. All applications are treated in confidence.