Front Desk Receptionist (Female Applicants)

Job Summary:

We are seeking a professional, friendly, and organized Front Desk Receptionist to be the first point of contact for our company. You will greet visitors and manage incoming calls to ensure smooth daily operations.

Key Responsibilities:

• Greet and welcome guests/clients as soon as they arrive at the office

• Answer, screen, and forward incoming phone calls

• Ensure the reception area is tidy and presentable

• Receive, sort, and distribute daily mail/deliveries

• Schedule appointments and manage meeting room bookings

• Handle basic inquiries and provide accurate information in-person and via phone/email

• Offer tea, coffee, water, or refreshments to guests and clients as needed

• Perform other clerical duties such as filing, photocopying, and data entry

• Perform other duties as assigned by management

Job Type: Full-time

Location: Addis Ababa, Ethiopia

Department: Administration & Customer Service Department

Job Requirements

Requirements & Qualifications:

• Bachelor’s degree in Customer Service, Business Administration, Marketing, Communications, or a related field of study, with a minimum of 1–2 years of relevant experience in reception, customer service, or administrative roles. Additional certification in Office Management is preferred.

• Proven work experience as a Receptionist, Front Office Representative, or similar role

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Hands-on experience with office equipment

• Professional attitude and appearance

• Solid written and verbal communication skills

• Ability to be resourceful and proactive when issues arise

• Excellent organizational and multitasking skills

• Customer service orientation

• Strong problem-solving skills and attention to detail

• Fluency in English and Amharic, both written and spoken

Preferred Skills:

• Prior experience in a hospitality or customer-facing role

• Good interpersonal and people-management skills

• Ability to remain calm and courteous under pressure

How To Apply

Interested and qualified candidates are invited to submit their updated CV and application letter to hr@waliatechnologies.net with the subject line: “Application for Front Desk Receptionist”

Please ensure that your application is submitted on or before October 4, 2026.