Executive I- Receptionist

Company Overview

Kadisco Paint and Adhesive Industry SC previously known as Kadisco Chemical Industry Plc is a privately owned company located in Addis Ababa in the Akaki Kality Industrial Zone area. Kadisco is a company that traces its origins back from a small automotive parts dealership that was operating in one of the busy streets of Addis Ababa back in late 60’s. During the period until 1975 it had the opportunity to act as the sole distributor for Sadoline Paints. In 1979 it was registered as the sole company to manufacture adhesives and glue. By stages, the company developed into a diversified paint manufacturer.

In February 2015, Asian Paints Ltd and Kadisco Paint and Adhesive Industry SC formed a joint venture for business in Ethiopia and came to be known as Kadisco Asian paints. Asian Paints is India’s leading paint company and Asia’s second largest, with a group turnover of USD 2.7 billion. The group has an enviable reputation in the corporate world for professionalism, fast track growth, and building shareholder equity. Asian Paints operates in 19 countries and has 26 paint manufacturing facilities in the world servicing consumers in over 65 countries.

Today the company produces a full range of paints for the construction, industrial and automotive sectors. It also produces wood and concrete lacquers as well as adhesives for the wood and leather industry.

Job Summary

The Receptionist is responsible for managing front office operations and providing professional administrative support to ensure the efficient operation of the office. The position serves as the first point of contact for visitors, clients, suppliers, and employees, maintaining a positive company image while delivering excellent customer service and supporting daily administrative activities.

1. Key Responsibilities

• Front Office Management
• Welcome and assist visitors, clients, suppliers, and employees in a professional and courteous manner.
• Answer, screen, and direct incoming telephone calls promptly and professionally.
• Receive, record, and distribute incoming mail, courier deliveries, and correspondence.
• Maintain visitor registration records and ensure proper check-in and check-out procedures.
• Ensure the reception area is clean, organized, and presentable always.

2. Administrative Support

• Provide administrative and clerical support to all departments as required.
• Prepare, type, format, and file letters, reports, memos, and other business documents.
• Maintain both physical and electronic filing systems.
• Coordinate meetings, appointments, and conference room schedules.
• Manage office supplies and ensure timely replenishment.
• Assist in organizing meetings, workshops, and company events.

3. Office Coordination

• Coordinate communication between departments and external stakeholders.
• Support day-to-day office operations to ensure efficiency.
• Handle confidential information with professionalism and discretion.
• Operate office equipment such as printers, scanners, photocopiers, and telephone systems.
• Customer Service
• Deliver excellent customer service to internal and external customers.
• Respond to inquiries accurately and professionally.
• Resolve routine customer concerns or refer them to the appropriate department.
• Build positive relationships with clients, visitors, and employees.

4. Other Responsibilities

• Maintain accurate records and office documentation.
• Perform other administrative duties assigned by management.

Position Details

Job Title: Executive 1-Receptionist
Department: Administration
Reports To: Senior Executive -Administration 
Location: Addis Ababa
Employment Type: Full-Time