EV After-Sales & Electrical/Electronic Executive
Globe Motor Vehicle Manufacturing • Addis Ababa
Experience
Mid Level(3-5 years)
Salary
Not specified
Posted
about 6 hours ago
Deadline
in about 1 month
Job Description
Job Description – EV After-Sales & Electrical/Electronic Executive
Job Title: Executive – EV After-Sales & Electrical/Electronics
Location: Addis Ababa, Ethiopia
Employment Type: Full-Time
Department: After-Sales / Service
Reporting To: Head – After-Sales / Country Head
Position Overview
We are looking for an Electrical & Electronics professional to support the after-sales operations of our Electric Vehicles (EVs) in Ethiopia.
The candidate should have practical experience in the Electrical & Electronics industry and a good understanding of electrical systems, electronic components, wiring, controllers, sensors, batteries and troubleshooting.
Key Responsibilities
EV Electrical & Electronic Troubleshooting
- Diagnose electrical and electronic problems in EVs.
- Troubleshoot issues
- Identify root causes of electrical/electronic failures.
- Guide technicians in systematic fault diagnosis and rectification.
- Use multimeters, thermal testers, diagnostic tools and other electrical testing equipment.
EV After-Sales Support
- Provide technical support to dealers and service centres.
- Assist technicians in resolving difficult electrical/electronic complaints.
- Support field troubleshooting and breakdown cases.
- Coordinate with the technical team/manufacturer for unresolved technical issues.
- Maintain records of recurring technical problems.
- Recommend corrective and preventive actions.
Battery & Charging System Support
- Support diagnosis of EV battery-related complaints.
- Check battery voltage, connections and related electrical parameters.
- Support BMS-related troubleshooting.
- Assist in identifying charging-related problems.
- Diagnose charger, charging socket, cable and related electrical issues.
- Ensure proper safety procedures are followed during battery and high-voltage system work.
Field Support
- Visit dealers, workshops and customer locations when required.
- Investigate major or repeated vehicle complaints.
- Support technical campaigns and product improvement activities.
- Assist during new EV/product launches.
- Conduct technical inspections and service audits.
Spare Parts & Technical Coordination
- Identify electrical/electronic spare-parts requirements.
- Coordinate with the spare-parts team for availability of critical components.
- Identify fast-moving and critical electrical components.
- Maintain a list of recurring failed components.
- Provide technical input for spare-parts planning.
Technical Reporting
Prepare regular management reports related to service.
Requirements
Required Qualifications
- Diploma / Degree in Electrical Engineering, Electronics Engineering, Electrical & Electronics Engineering, Mechatronics or a related field. Preferably having knowledge of EV.
- Practical experience in the Electrical & Electronics system.
- Experience with electrical testing and troubleshooting equipment.
- Strong understanding of electrical circuits, wiring and electronic components.
- Experience in EVs will be a strong advantage.
- Experience in automotive after-sales/service will be added advantage
- Good knowledge of MS Excel and basic reporting tools.
Candidate Profile
The candidate should be:
- Technically strong and hands-on
- Good at fault diagnosis and problem-solving
- Comfortable working with electrical/electronic equipment
- Able to read wiring diagrams and circuit diagrams
- Comfortable using a multimeter and other testing equipment
- Willing to travel to dealers and customer locations
- Good at explaining technical problems to non-technical people
- Patient and systematic in troubleshooting
- Good at maintaining technical records
- Able to work independently
- Customer-oriented and service-focused
EV experience is preferred, but candidates from the Electrical & Electronics industry with strong practical troubleshooting experience can also be considered and trained on EV-specific systems.
Required Skills
Level
Mid Level(3-5 years)
Location
Addis Ababa
How to Apply
Interested and qualified applicants should apply via this email: hr.ethiopia@viparauto.asia