Deputy General Manager – Administration & Infrastructure Projects

About the Role

VFS Global is seeking an experienced and strategic Deputy General Manager – Administration & Infrastructure Projects to lead administrative operations, infrastructure development, facilities management, workplace services, leasing, procurement, and vendor management across the East Africa region.

This role is responsible for ensuring efficient, compliant, and cost-effective administration and infrastructure operations that support business growth and operational excellence. The incumbent will oversee commercial and residential leases, large-scale infrastructure projects, workplace enhancements, asset management, strategic sourcing, and service delivery while maintaining high standards of governance, sustainability, health and safety, and employee experience.

Job Requirements

Education

• Bachelor’s Degree in Business Administration, Facilities Management, Engineering, Project Management, Real Estate Management, or a related discipline.

• Master's Degree or equivalent qualification will be an added advantage.

Experience

• Minimum 10+ years of progressive experience in Administration, Facilities Management, Infrastructure Projects, Procurement, or related.

• Proven experience managing multi-country operations, infrastructure projects, vendor contracts, and workplace services.

• Experience in large multinational organizations will be highly advantageous.

Salary: Attractive

Location: Addis Ababa, Ethiopia (Overseeing East Africa)

Reports To: Regional Head Administration.

Duties and Responsibilities

Administration & Facilities Management

• Lead and manage administration operations across East Africa, ensuring seamless workplace and facility support.

• Oversee office maintenance, utilities, hospitality services, workplace assets, furniture, fixtures, and equipment.

• Ensure efficient management of office services, communication systems, telephony, mobile devices, and video conferencing facilities.

• Drive workplace improvement initiatives to enhance employee experience, productivity, and operational efficiency.

• Support business continuity requirements through effective facilities and infrastructure management.

Infrastructure Projects & Workspace Development

• Lead office fit-out, renovation, relocation, expansion, and infrastructure development projects across the region.

• Manage project planning, budgeting, execution, and stakeholder coordination to ensure timely delivery.

• Develop innovative and cost-effective workplace solutions aligned with business objectives.

• Oversee handover and takeover of facilities, ensuring proper documentation and compliance requirements are fulfilled.

• Ensure all infrastructure projects adhere to corporate standards, safety regulations, and operational requirements.

Leasing & Real Estate Management

• Manage commercial and residential leasing activities across East Africa.

• Lead lease negotiations, renewals, amendments, and contract administration activities.

• Optimize occupancy costs while ensuring facilities meet operational and business requirements.

• Maintain strong relationships with landlords, property management companies, and real estate partners.

• Ensure compliance with lease obligations and regulatory requirements.

Vendor, Contract & Procurement Management

• Develop and manage strategic relationships with vendors, contractors, and service providers.

• Lead vendor selection, on boarding, contract negotiations, and performance management processes.

• Ensure timely renewal and administration of service agreements, maintenance contracts, and lease contracts.

• Oversee procurement activities in compliance with company policies and governance frameworks.

• Monitor vendor performance, service quality, costs, and contractual obligations to maximize value and efficiency.

Financial Management & Compliance

• Manage operating budgets and expenditure related to administration, facilities, maintenance, and infrastructure projects.

• Ensure timely processing of invoices, utility payments, purchase orders, and vendor settlements through SAP and other ERP platforms.

• Monitor cost optimization initiatives while maintaining service excellence.

• Ensure compliance with company policies, procurement guidelines, financial controls, and audit requirements.

• Maintain accurate records, reports, contracts, and administrative documentation.

Governance, Risk & Sustainability

• Ensure adherence to company policies, operational standards, and regulatory requirements.

• Support internal and external audits by maintaining proper documentation and compliance records.

• Implement sustainability initiatives focused on energy efficiency, waste reduction, and environmental responsibility.

• Drive Health, Safety, and Environment (HSE) compliance across all facilities and projects.

• Safeguard company assets, confidential information, and operational integrity.

Stakeholder Management

• Partner with business leaders and functional teams to understand operational requirements and deliver effective workplace solutions.

• Build and maintain strong relationships with internal stakeholders, landlords, regulatory authorities, contractors, and external service providers.

• Act as a trusted advisor on administration, infrastructure, facilities, and workplace-related matters across the region.

Anti-Bribery & Ethical Compliance

• Ensure compliance with the organization's Anti-Bribery Management System (ABMS) and Code of Conduct.

• Promote ethical business practices and a culture of integrity across all administrative, procurement, and vendor management activities.

• Identify and mitigate risks related to fraud, bribery, and unethical business practices.

Skills & Competencies

Functional Competencies

• Facilities & Workplace Management

• Infrastructure Project Management

• Commercial & Residential Leasing

• Strategic Sourcing & Procurement

• Vendor & Contract Management

• Budgeting & Cost Control

• Asset Management

• SAP / ERP Systems

• Regulatory Compliance

• Business Continuity Planning

• Health, Safety & Environment (HSE)

• Stakeholder Relationship Management

Leadership & Behavioural Competencies

• Strategic Thinking

• Entrepreneurship & Innovation

• Leadership & People Development

• Quality & Service Excellence

• Collaboration & Teamwork

• Communication & Influencing Skills

• Relationship Building & Networking

• Agility & Adaptability

• Delivering Results

• Problem Solving & Decision Making

• Diversity, Equity & Inclusion

• Digital Fluency

How To Apply

Those who are qualified can attach only application letter & CV via email: info@jobsinethiopia.net

Note: Clearly make the Job Title “Deputy General Manager – Administration & Infrastructure Projects”

Qualified Professionals are invited to apply within 7 days after advertisement.

Only short listed candidates will be contacted.) 

Equal employment declaration

VFS Global is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against any employee or applicant for employment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, citizenship, veteran status, or any other characteristic protected by applicable laws.

This policy applies to all aspects of employment, including recruitment, hiring, training, promotion, compensation, benefits, and termination. Employment decisions are based solely on qualifications, merit, and business needs.

We are dedicated to creating an environment where all individuals feel respected, valued, and empowered to contribute to our success.