On-siteFull timeAddis AbabaJunior Level(1-3 years)
Experience
Junior Level(1-3 years)
Salary
Not specified
Posted
7 days ago
Deadline
in about 6 hours
Job Description
Ledger is an Ethiopian software company developing practical technology solutions for accounting, financial documentation and business operations.
We are looking for a vibrant, energetic, and results-driven Female Customer Service Specialist to join our growing team. If you love communicating, building relationships, and have a passion for marketing and technology, we want you!
Key Responsibilities
- Act as the first point of contact for our clients, providing exceptional support and representing the Ledger brand with enthusiasm.
- Manage customer inquiries, resolve issues efficiently, and maintain high levels of client satisfaction.
- Support sales and marketing initiatives by identifying customer needs and pitching relevant tech solutions.
- Maintain clear, active, and professional communication across various channels (phone, email, and chat).
Requirements
Job Requirements & Qualifications
- Education: Minimum of a Diploma in Marketing (or a related field).
- Experience: Minimum of 1 year of professional experience in Customer Service, Sales, or Marketing.
- Traits: Highly active, energetic, and possesses exceptional communication and interpersonal skills.
- Tech Savviness: Previous experience or a strong familiarity with the IT/Tech industry is a major plus!
What We Offer
- A dynamic, innovative, and supportive work environment.
- Opportunities for career growth within the tech industry.
- Competitive salary and benefits package.
Required Skills
attention to detailStrong teamwork and willingness to learn.Good communication and teamwork
Level
Junior Level(1-3 years)
Location
Addis Ababa
How to Apply
Send your CV info@ledger.et or tewodros@solveit-tech.com with the subject line "Customer Service Application"
Applications submitted without subject line "Customer Service Application" will not be considered.