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Customer Service officer/ Receptionist

Summer Real Estate • Addis Ababa

On-siteFull-timeAddis AbabaEntry Level

Experience

Entry Level

Salary

Not specified

Posted

20 days ago

Deadline

Expired (12 days ago)

Job Description

Summer Real Estate PLC is looking for a professional, organised, and customer-oriented individual to join our team as a Customer Service officer/ Receptionist. The successful candidate will be responsible for welcoming clients, managing customer information, coordinating appointments, and providing administrative support to the sales team and Sales Manager.

Key Responsibilities

  • Welcome clients and visitors to the office in a professional and respectful manner.

  • Register, organise, and maintain accurate customer information.

  • Schedule and coordinate customer appointments.

  • Coordinate with sales professionals to ensure smooth customer service and follow-up.

  • Manage and monitor office supplies, equipment, and other office property.

  • Organise and coordinate daily office activities.

  • Provide administrative and operational support to the Sales Manager.

  • Maintain a clean, organised, and professional reception area.

  • Handle incoming calls and direct inquiries to the appropriate staff members.

Job Requirements

Qualifications and Requirements

  • Degree in any field.

  • Previous experience in reception, customer service, or administrative work is an advantage.

  • Excellent communication and interpersonal skills.

  • Good organisational and time-management abilities.

  • Basic computer skills, including Microsoft Word and Excel.

  • Professional appearance and a positive, customer-focused attitude.

  • Ability to work cooperatively with the sales team and other staff members.

  • Fluency in Amharic & English.

How To Apply

Interested candidates should submit their CV and relevant supporting documents to:
Telegram: @Meklit_tt
Application Deadline: Oct 23/2026 G.C
Application Note: Please clearly indicate the position you are applying for in the subject line of your application.

Requirements

Required Skills

communicate with customersprovide customer follow-up servicesapply conflict managementprocess dataguarantee customer satisfactionimplement customer follow-up

Level

Entry Level

Location

Addis Ababa

How to Apply

Interested candidates should submit their CV and relevant supporting documents to: Telegram: @Meklit_tt