Customer Service Officer- Maker for Dessie District

Customer Service Officer- Maker For Dessie

External Vacancy

                                                                                                                                              September 08, 2026

Dashen Bank Dessie District is pleased to announce the following External Vacancy.

Vacancy Details

Vacancy Number: DB_EX/DD/003/26
Vacancy Posting End Date: September 17, 2026

Job Summary

The Customer Service Officer(Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.

Job Requirements

Academic and Professional Qualifications

• Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields

Experience

• Zero (0) year of experience.

• Not more than 25 years of age.

• To be be permanently assigned after Six (6) months of intensive training.

• CGPA 2.5 & above

• Fresh graduate of 2025 G.C & 2026 G.C Only.

• Degree Certeficate with exite exam result, Grade 8th, 10th,12th & CV and Job application Letter is mandatory Document to be attached.

• If your age is not Describ/Display on your Grade 8th Certeficate, You sholud bring out your Birth Certeficate Document.

Functional/Technical Competencies

• Understands the basic mechanisms of general financial products and services.

• Good knowledge of Bank’s accounting and procedures.

• Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.

• Excellent command of Microsoft Office applications and good command of the core banking system.

Leadership Competencies

Behavioral Competencies

• Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.

• Creativity and innovation skills.

• Action oriented.

• Quality focus and attention to detail.

• Professionalism and integrity in line with Dashen Bank values.

• Good oral and written communication skills.

• Critical and analytical thinking and problem solving skills.

• Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.

• Good customer relationship management skills (internal and external customers).

• Risk awareness and focus - demonstrates understanding of risk management practices, standards and regulatory requirements.
   

Place Of Work

Branches under Dessie District.

How To Apply

In order to apply for this Job Positing, click the link below:

https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=2348&company=dashenbank

For Any Enquiry or Support Request

Please call on 033-311-12-02 

Connect With Us For Updated News and Job Openings

Career Site: Career Opportunities

Telegram: https://t.me/DashenBankEthiopia

LinkedIn: https://www.linkedin.com/company/dashen-bank-official-page

Facebook: https://www.facebook.com/DashenBankOfficial

N.B: - Eligibile applicants have Zero-year experience.  

Female Applicants are highly Encouraged to apply for the post.

For any Enquiry support please call on 033-311-12-02