This job listing has expired
Applications are no longer being accepted for this position.
Experience
Junior
Salary
Not specified
Posted
about 1 month ago
Deadline
Expired (30 days ago)
Job Description
Job Summary
Interact with customers in a professional, friendly, and empathetic manner. Respond to customer inquiries, concerns, and complaints promptly and effectively. Provide accurate information about products, services, policies, and procedures. Assist customers in selecting the right products or services based on their needs. Identify and assess customer issues or problems and provide appropriate solutions. Escalate complex or unresolved issues to the relevant department or supervisor. Follow up with customers to ensure that their concerns have been resolved satisfactorily. Maintain thorough and accurate records of customer interactions and transactions.
Job Requirements
Qualification
Bachelor’s degree in Accounting, Management, Economics, or related fields.
Experience
Two (2) years of Banking Operations experience. Knowledge of IFB will be advantageous
How To Apply
How to Apply
Interested and qualified applicants should apply within ten (10) days from the date of this vacancy announcement through https://forms.gle/sn4LYshfPsVDE29x7
Requirements
Required Skills
Level
Junior
Location
Addis Ababa