Customer Service Officer (CSO)

 About the Role:

As the primary point of contact between FDRE MESOB Service and our customers, you will ensure the delivery of professional, efficient, and customer-centered service. Your core responsibilities will include responding to customer inquiries, resolving complaints, efficiently processing service requests, collecting valuable customer feedback, and maintaining positive, long-lasting customer relationships.

Job Summary:

FDRE Mesob Service is looking for highly motivated customer service officers with relevant experience. The Customer Service Officer (CSO) serves as the primary point of contact between FDRE Mesob Service and its customers, ensuring the delivery of professional, efficient, and customer-centered service.

The CSO is responsible for responding to customer inquiries, resolving complaints, processing service requests, and maintaining positive customer relationships.

The role requires strong communication skills, problem-solving ability, and a commitment to delivering high-quality service that supports the organization’s mission and reputation.

Equal Opportunity & Accessibility Statement:

We are committed to building an inclusive team and actively encourage individuals with disabilities, including candidates who are Deaf or hard of hearing, to apply. Those who know how to use ASL are encouraged.

What We Are Looking For:

• We are seeking individuals with strong communication skills, excellent problem-solving abilities, and a deep commitment to delivering high-quality service that supports the mission and reputation of our institution.
• Highest educational qualification* Diploma, Bachelor’s Degree, Master’s degree
• WE ARE HIRING: Customer Service Officer (CSO)
• FDRE MESOB Service
• FDRE MESOB Service is looking for highly motivated Customer Service Officers with relevant experience to join our dedicated team and help us deliver excellence.

How to Apply:

Ready to make a difference? apply via our portal at . https://forms.gle/soGCu1enpwbFCbbv8