Branch Business Relationship Manager-IFB for Addis Ababa

Job Grade

• IV

Academic and Professional Qualifications

• Bachelor’s Degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.

Experience

• Minimum of four (4) years relevant experience

Functional/Technical Competencies

• Proficiency on SQL and query optimization: Understanding SQL (Structured Query Language) and the ability to enhance the performance of database queries while writing efficient SQL statements, understanding execution plans, and applying optimization techniques such as indexing, query restructuring, and resource management to minimize response times and resource usage.
• Knowledge on database technology: Understanding the tools, techniques, and systems used to store, manage, and retrieve data efficiently, while being familiar with different types of databases (e.g., relational, NoSQL, cloud databases), database management systems (DBMS), and best practices for ensuring data integrity, security, and performance.
• Knowledge of middleware technologies: Understanding software tools that act as intermediaries between different applications, systems, or services, basic skills and know how on known middleware technologies and application servers like WebLogic, WebSphere, IIS, Apache tomcat, IBM MQ, Apache HTTP.
• Database and middleware Monitoring: Ability to continuously observe and track the performance, availability, and health of a database, application servers and middleware system with the process of collecting, analyzing, and interpreting various metrics and events to ensure optimal functionality and to identify and resolve potential issues.

Behavioral Competencies

• Collaboration: Encompasses a range of behaviors, including effective communication, teamwork, dependability, and engagement
• Team Work: Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.
• Engagement: Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank's platform, culture, CSR initiatives, training programs, and, most importantly, the organization's mission, vision, and values.
• Communication: Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.
• Adaptability: Ability to adapt to change without disrupting operations and the ability to adjust to new situations and circumstances.
• Continuous Improvement: Commitment to always finding ways to do things better.
• Agility: Ability to move quickly and easily.
• Responsiveness: Ability to adapt to change and meet new demands quickly.
• Customer Centricity: Understand customers’ needs and meet or seek to exceed their expectations by building long term relationships, adopting data-driven decision making, and engaging in continuously improving processes and methods.
• Relationship: Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.
• Empathy: Understand and share the feelings, perspectives and experiences of customers.
• Data driven: Consistently utilizing data to drive work and make informed decisions.
• Respect: is the glue that holds teams, organizations, customers together.
• Professionalism: Conducting oneself with competence, integrity, and respect in a work setting.
• Inclusivity: Embracing diversity, respecting unique identities, and fostering belonging.
• Genuineness: Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.

Place Of Work

• West Addis Ababa District