ATM Maintenance Officer

Who we are

Bunna Bank S.C. is a private commercial bank in Ethiopia providing modern, inclusive retail, digital, and international banking services.

What you’ll be doing

High level summary of the role including an overview of the job’s main purpose, who the job holder will report to and how the job contributes to the organisation’s success. In larger firms, some information about the department the role sits within would be helpful.

You will be responsible for…

• Ensure all ATMs are functioning optimally and address any operational issues promptly.
• Provide advanced technical support and troubleshooting for complex ATM-related problems.
• Updated on the latest ATM technologies and integrate new solutions.
• Responsible for the installation, maintenance, monitoring, and continuous availability of the Bank’s Automated Teller Machine (ATM) infrastructure.
• Monitor ATM health and availability and detect communication failures and hardware alarms.
• Maintain out of service ATMs and perform and troubleshoot with a minimal time.
• Work on enhancing and advancing service delivery process by minimizing issue resolution time.
• Prepare incident reports and conduct root cause analysis for recurring incidents and escalate the incidents to the advance team.

What skills & experience you’ll bring to us

• Hardware and Operating System Management
• Analytical Thinking
• Problem Solving
• Communication Skills
• Teamwork and Collaboration

What we need from you

• Type: Full-Time / Permanent

• Location: Addis Ababa

• Expectations: High operational accuracy and strict adherence to NBE standards.

• Education Qualification:- 1^st degree in Computer Science, Software Engineering, Computer Engineering, Electrical Engineering, Mechanical Engineering, Information Technology, Data Science or related field; or 2^nd degree in the same Field with Minimum 3 years of relevant experience.

What we can offer you

• Competitive salary, corporate benefits, and career growth opportunities.

How to Apply

Submit your CV and credentials via :-https://forms.gle/FDLxRVPyokmrrybX8