Assistant Storekeeper

Job Overview

The Assistant Storekeeper supports the Storekeeper in the daily physical operation of the store/warehouse. The position is primarily hands-on and is responsible for receiving support, unloading, put-away, picking, stock counting, loading, housekeeping, and safe handling of goods under the direction of the Storekeeper.

Key Responsibilities

Receiving & Unloading

• Assist in unloading incoming goods.
• Physically count and arrange goods as instructed.
• Assist in checking item codes, batch, expiry, and visible product condition.
• Report shortages, damages or discrepancies immediately to the Storekeeper.
• Move received goods to the designated receiving or storage area.

Put-Away & Storage

• Place goods in assigned storage locations.
• Follow FIFO/FEFO instructions.
• Maintain safe stacking and proper product arrangement.
• Keep product labels and locations visible.
• Maintain segregation of saleable, damaged, expired, returned and quarantined goods.

Picking & Order Preparation

• Pick products according to approved picking lists.
• Check item and quantity while picking.
• Follow batch and expiry instructions from the Storekeeper.
• Prepare picked goods for verification and dispatch.
• Report shortages or damaged products immediately.

Loading & Dispatch Support

• Assist in preparing goods for dispatch.
• Assist with vehicle loading and unloading.
• Handle products carefully to prevent damage.
• Support final quantity checks as instructed by the Storekeeper.
• Keep loading and staging areas organized.

Stock Counting

• Participate in cycle counts and physical stock counts.
• Count and arrange products accurately.
• Report differences between physical stock and records.
• Assist with stock reconciliation and investigations.

Returns, Damages & Expiry

• Separate returned, damaged, expired and quarantined products as instructed.
• Prevent non-saleable stock from being mixed with saleable stock.
• Report damaged or near-expiry products to the Storekeeper.

Housekeeping & Safety

• Keep the store clean and organized.
• Keep aisles and access routes clear.
• Follow safe stacking and handling practices.
• Use PPE where required.
• Report unsafe conditions, accidents or damages immediately.

Other Operational Support

• Assist the Storekeeper with daily store activities.
• Support movement and arrangement of goods within the store.
• Perform other reasonable storekeeping duties assigned by the Storekeeper.

Authority

• Carry out assigned physical storekeeping activities.
• Handle and arrange goods according to instructions.
• Report discrepancies, damages and safety issues immediately.
• Do not independently authorize stock adjustments, write-offs, disposal, release of quarantined goods or stock movements outside approved procedures.

Key Performance Indicators

• Picking accuracy ≥99%
• Proper stock handling 100%
• FIFO/FEFO compliance 100%
• Unreported damage 0
• Unauthorized stock movement 0
• Housekeeping compliance ≥95%
• Safety compliance 100%
• Attendance and punctuality ≥95%